Service Types

Promise dates, SLA deadlines and current standing per service tier

DashboardOutbound OrdersPipelineService TypesSLA ComplianceCarriersWarehousesExceptionsWallboardControl TowerAI Insights
Same Day
At Risk
1,090
of 1,240 due
Promise: Today 21:00
Deadline: 17:00 local
Next Day
On Track
2,980
of 3,120 due
Promise: Tomorrow 12:00
Deadline: 19:00 local
Two Day
On Track
4,790
of 4,860 due
Promise: +2 business days
Deadline: Day +2 11:00
Standard
On Track
2,790
of 2,810 due
Promise: 3-5 days
Deadline: Day +5
Economy
On Track
460
of 470 due
Promise: 5-10 days
Deadline: Day +10
Service TypePromise DateSLA DeadlineOrders DueOrders ShippedComplianceCurrent Status
Same DayToday 21:0017:00 local1,2401,09087.9%At Risk
Next DayTomorrow 12:0019:00 local3,1202,98095.5%On Track
Two Day+2 business daysDay +2 11:004,8604,79098.6%On Track
Standard3-5 daysDay +52,8102,79099.3%On Track
Economy5-10 daysDay +1047046097.9%On Track