Outbound Control Tower

Executive cockpit — orders to delivery, end-to-end

Dashboard Outbound Orders Pipeline Service Types SLA Compliance Carriers Warehouses Exceptions Wallboard Control Tower AI Insights

End-to-End Flow

Stage 1

Orders

12,500

Stage 2

Warehouse Execution

10,210

Stage 3

Carrier Pickup

9,480

Stage 4

Shipped

11,560

Stage 5

Delivered

9,820

Throughput

TP90

92.4%

Shipped

11,560

At Risk

340

SLA Compliance

Same Day87.9%

Next Day95.5%

Overall92.4%

Top Carriers

UPS96.2% OT

FedEx94.8% OT

DHL92.9% OT

Canada Post93.1% OT

Purolator91.5% OT

Warehouse Performance

Mississauga DC94.4%

Chicago FC94.9%

Dallas FC87.5%

Newark DC95.1%

LA West93.5%

Open Exceptions

Inventory Missing12 SO blocked

Inventory Damaged3 reships

Short Pick8 split orders

Missing Item5 reships

Missing Label14 held

AI Recommendations

245 Same Day orders at risk

Same Day cutoff 17:00 — current pace shorts 245 orders. Surge 4 packers at Dallas FC.

Saves $38k SLA credits · 93%

Carrier pickup delay — Toronto

UPS truck running 90 min late at Mississauga DC — pre-stage manifest 2 for FedEx swap.

Avoid 320 rollovers · 91%

Packing capacity exceeded 2 PM

Forecast pack rate 1,420/hr vs station capacity 1,180/hr from 14:00 — open station 7.

Prevents 2h backlog · 88%