Exception Management
12 active exceptions across pick, pack, ship and SLA
DashboardOutbound OrdersPipelineService TypesSLA ComplianceCarriersWarehousesExceptionsWallboardControl TowerAI Insights
Pick Exceptions
3
3 total
Pack Exceptions
2
3 total
Ship Exceptions
3
3 total
SLA Exceptions
3
3 total
Pick Exceptions
· 3| Type | Severity | Owner | Impact | Status | |
|---|---|---|---|---|---|
| Inventory Missing | High | WH Supervisor | 12 SO blocked | Open | |
| Inventory Damaged | Medium | QA Team | 3 reships | In Progress | |
| Short Pick | Medium | WH Supervisor | 8 split orders | Open |
Pack Exceptions
· 3| Type | Severity | Owner | Impact | Status | |
|---|---|---|---|---|---|
| Missing Item | High | Pack Lead | 5 reships | In Progress | |
| Wrong Packaging | Low | Pack Lead | Cosmetic | Resolved | |
| Missing Label | High | Pack Lead | 14 held | Open |
Ship Exceptions
· 3| Type | Severity | Owner | Impact | Status | |
|---|---|---|---|---|---|
| Carrier Missed Pickup | High | Carrier Ops | 82 orders rolled | Escalated | |
| Label Failure | Medium | Integrations | 27 reprints | In Progress | |
| Manifest Failure | High | Integrations | 1 manifest | Open |
SLA Exceptions
· 3| Type | Severity | Owner | Impact | Status | |
|---|---|---|---|---|---|
| Same Day Missed | High | Ops Manager | 62 orders | Open | |
| Next Day Missed | Medium | Ops Manager | 34 orders | In Progress | |
| Shipment Delayed | Medium | Carrier Ops | 118 orders | Open |